Chatbot-Luxi | Knowledge Hub | Support

Meet the new chatbot, Luxi: 
Swift assistance, precise solutions

Luxi is an intelligent chatbot seamlessly integrated into our website. You’ll find it in the bottom right corner of the page, where you can input your queries. Luxi taps into our comprehensive knowledge base and additional resources to deliver instant answers. Ask your question in your preferred language, and Luxi will respond in kind. Should Luxi ever encounter a query it cannot resolve, you always have the option to reach out to our dedicated support team.

Chatbot Luxi provides answers 24/7 in the language of the question.

Designed specifically for lighting designers, Luxi provides rapid and accurate responses to queries about RELUX software and lighting planning. Whether you require technical support or seek guidance on optimising our tools, Luxi is available around the clock to assist.

Knowledge Database + Support

The Benefits of Chatbot "Luxi"

Luxi offers a modern solution to streamline your workflow. Here are the key advantages of our new chatbot

1. Prompt Responses: Luxi delivers immediate solutions to your queries, eliminating lengthy wait times.
2. Precise Support: Powered by intelligent technology, Luxi understands your needs and provides tailored answers.
3. 24/7 Availability: Whenever you need assistance, Luxi is ready to help, day or night
   
4. Linguistically adept: Get a reply in your language
5. User-Friendly Interface: Its intuitive design ensures effortless interaction, even for those new to the platform
6. Support Team Relief: By automating responses to common questions, Luxi frees up our support team to focus on more complex issues.

The chatbot provides answers for RELUX software. Its answers are based on knowledge from the knowledge database.

«The integration of the new chatbot was created with an AI tool that meets the needs of today's chatbots. The latest reports and articles are interpreted and can be read and displayed by Luxi.»

Karim Daoudi, Head of Training & KAM
RELUX Informatik AG

How Luxi Supports You

Luxi is fully integrated with our knowledge base, drawing on a wealth of resources to offer you the best possible support. Whether you have questions about licence activation, room configuration in ReluxEnergyCH, or keyboard shortcuts in ReluxDesktop, Luxi guides you swiftly to the right answers. Try it out and discover how Luxi makes working with RELUX software simpler and more efficient.

With Luxi, we’re setting a new benchmark in customer support. More than just a technical tool, Luxi is your reliable partner for all questions related to RELUX software. Visit our Knowledge Hub and test Luxi today. Experience its speed and precision for yourself!

Knowledge hub and Support 

RELUX Knowledge Database Available 24/7

Did you know that our Knowledge Base offers a wealth of videos and guides covering all aspects of RELUX software? For those looking to deepen their expertise, our SelfStudy courses provide professional insights into the various tools, catering to both novice and experienced lighting designers.

Chatbot Luxi waits for your questions and provides answers in the language it is asked.

Knowledge Database + Support